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Grievance redressal

Last updated 3 October 2026

In line with the Consumer Protection (E-Commerce) Rules, 2020, you can raise any complaint about an order, product or this website with our grievance officer.

  • Name: Sajal Garg
  • Email: sajal@promptick.ai
  • Phone: +91 84471 33747
  • Address: A303, Tulip Ivory, Sector 70, Gurugram, Haryana, 122101

We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt. Please include your order number.

Seller details

  • Legal name: Pragee Technologies LLP
  • GSTIN: 06ABIFP0980D1ZC
  • Registered address: A303, Tulip Ivory, Sector 70, Gurugram, Haryana, 122101